SERVICES AND SUPPORT

Elevate Your Security Program with Expert Advice

Take the guesswork out of security with the help of our team of breach and attack simulation experts, available for short-term engagements and long-term guidance.

SafeBreach Technical Support and Services

SLA Guarantee

24

hr

Newly identified attacks are added to the Hacker’s Playbook™ within 24 hours.

Accelerated Time to Value

45

%

Execute faster and remediate more quickly with SafeBreach support services.

Solution Optimization

10

x

Customize attacks and streamline reporting with help from SafeBreach experts.

Customer Support

As a platform customer, you’ll have complimentary access to a Customer Success Manager who can help define your security strategy blueprint, guide your SafeBreach deployment, and answer any questions along the way. We’re here to ensure you make the most of the SafeBreach platform and its features.

Support Portal

SafeBreach-as-a-Service

During this long-term engagement, think of us as an extension of your team. We’ll help you architect a plan for solid security control validation, build and customize attack sequences to meet your organization’s needs, and build your security baseline. We’ll also work closely with your team to analyze simulation results, outline remediation efforts, and build customized dashboards that provide a holistic view of your security controls.

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One-Time Ransomware Assessment

During this short-term engagement, SafeBreach cybersecurity experts will provide a proprietary, research-based assessment to test your system against common ransomware threats. You’ll also receive a threat-intelligence report with detailed findings on your level of vulnerability and actionable remediation steps to minimize risk.

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Need Help?

Connect with our support team to address any questions or get immediate technical support.